COD captured
COD funds and proof are captured locally or on the server but are not yet a cleared settlement.
Next / Sync or complete the configured method verification.Finance
Payment clearance
Record what arrived, separate evidence from cleared funds, and show Warehouse exactly when reserved value is safe to pick.
Receipt → clear → cover → pick
Make cleared money visible.
Record what arrived, separate evidence from cleared funds, and show Warehouse exactly when reserved value is safe to pick.
Maker / receipt desk
PHPRecord customer payment
Checker / evidence queue
—Pending verification
Loading scoped receipts…
Checker / COD exception
Convert unpaid COD to On Account
Finance / cash custody
Reconcile physical COD cash
Shared operational language
Every state says what happens next.
COD due
The accepted Delivery value must be settled before outbound stock can post.
Next / Collect the exact due amount or request an On Account conversion.COD conflicted
Authoritative Delivery, payment, assignment, or credit state changed after capture.
Next / Refresh and resolve explicitly; do not merge money automatically.Converted to On Account
A distinct authorized approver moved the exact unpaid COD value to customer credit exposure.
Next / Confirm the linked Delivery under the approved conversion.Awaiting bank clearance
Finance verified the check evidence. It is not cleared money until the bank confirms settlement.
Next / Record bank-clearance evidence with a distinct authorized checker.Cleared payment
Method-specific controls passed. The amount remains unapplied until an invoice allocation is posted.
Next / Review reserved-value coverage before releasing the pick.Payment deadline due
The prepaid reservation is still short and its Branch deadline has arrived.
Next / Clear sufficient payment now or process the deadline release.Coverage is short
Cleared prepayment does not yet equal the value of the quantity reserved for this fulfillment.
Next / Record and clear only the remaining reserved-value shortfall.Payment hold
The unpaid reservation was released to backorder without cancelling the Sales Order.
Next / Clear payment, then run a new successful reservation retry.Pending verification
The receipt and evidence are recorded, but this amount is not cleared money.
Next / A different eligible Finance Staff user must verify the evidence.Evidence rejected
Finance rejected the evidence. The immutable receipt remains visible and the reference may be reused.
Next / Record a new receipt with corrected evidence if payment was received.Cash reconciled
Finance compared entrusted physical cash with the cleared COD receipt and recorded any variance.
Next / Retain the immutable history; use adjustment or reversal for corrections.Ready to reserve again
Payment is available, but an expired reservation cannot be revived in place.
Next / Retry reservation; a fresh Fulfillment Order will receive coverage.Payment reversed
The cleared receipt was reversed. Its original record and event history remain immutable.
Next / Investigate the source payment; use refund only for money returned to the customer.